Customer Testimonials

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DealerRater Nov 16, 2020

Everyone at this dealer was helpful. We weren't there 2 minutes before someone offered to help us, but they also were not high pressure. Rashawn was terrific; I would highly recommend him. We live much closer to another dealer, but we had a bad experience there once, so we drove across town to Performance. We're very glad we did.

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DealerRater May 28, 2020

This dealership is literally and figuratively like a well oiled machine.Even the atmosphere represented professionalism and respect.Rachel Root is the best sales person!

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DealerRater May 5, 2020

I was in contact with Jeff prior to appointment to purchase a vehicle. He was cordial and friendly and treated us as if he has known us for a long time. He interacted and asked many questions on what type of vehicle interested in. I felt he was honest and wanted us to be happy with our vehicle choice. He has reached out a couple times since the purchase wanting to know how we were, if we were enjoying the new vehicle, and to let him know if we had any questions. Michelle was probably the best car finance specialist ...

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DealerRater Oct 1, 2019

Benjamin Staton worked above and beyond to assist me in finding the right tires, scheduling my service and verifying that I was completely satisfied with the work performing before leaving! Patrick Bishop is an amazing service technician! Besides great vehicle service he videos his work to share with his customers. His videos are always well thought out and really a perfect way to show, not just tell, a curious customer like myself what service was performed and why! Performance Toyota these two guys are an amazing team! Thank you! Bill

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DealerRater Jul 15, 2019

Our salesman Oz was great to work with. I did not feel pressured into doing anything and he was easy to talk to you. He took the time to walk us through the features and functions in the CRV that we purchased.

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DealerRater Feb 17, 2019

From the time I walked in the door until the time I left. I had the best car buying experience. Gary was wonderful with getting me my new car. He also was able to explain to me how to work everything in the car before I left. He made me very comfortable before I drove off the lot. I would recommend him. Also Michelle in finance worked really fast to get me approved. They made sure I left with the vehicle I choose.

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DealerRater Feb 15, 2019

We enjoyed our experience at Performance Toyota purchasing a new Highlander. Our salesman, Garrett Lee was a great communicator on the entire process. We didn’t have any surprises in purchasing the vehicle. We highly recommend Performance Toyota in Fairfield, Ohio.

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DealerRater Dec 23, 2018

Had a warranty issue that was promptly corrected by management. I will continue to use Performance Toyota to service our families vehicles. Thanks for the help.

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DealerRater Aug 21, 2018

I had been searching for a specific model of pre-owned Prius and I found one exactly like what I had been searching for online at Performance Toyota of Fairfield, OH among their Certified Pre-Owned inventory! From my first message through the AutoTrader website where I found the car, on through delivery, I had an EXCELLENT experience with Amanda Moore, (Sales Representative), Logan Buriff, in the Business Office, and with Nate Meyer, (Pre-Owned Sales Manager)! They exceeded my expectations in professionalism, prompt and clear communication with NO high pressure of any kind! They were the BEST! I highly recommend dealing with ...

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DealerRater Aug 13, 2018

Barney Wahoff led me to Performance by telling me what used cars that were available on the lot that were in my price range. He referred me to Jeff Rhoads and he showed me the cars I had narrowed it down to. He was so easy to work with. He really helped me get the car that I wanted and went out of his way to be a very kind, knowledgeable, honest and very easy to work with.

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DealerRater Jul 29, 2018

This is my second vehicle from this dealership. Michelle is extremely helpful and knowledgeable. Jackoi is also very attentive and professional. I'll buy from them again and again.

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DealerRater Jul 26, 2018

I would like to thank Sid Hussain and Logan Buriff for making the purchase of our Camry easy and quick. Sid did an excellent job of showing us available cars without any pressure tactics. He was also flexible and patient with answering all of our questions. Logan was quick and efficient with the financial paperwork. I would recommend both of these gentlemen to anyone seeking to purchase a future car.

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DealerRater Jul 25, 2018

Good experience. They did a good job to get our deal done even though it was a long process. Seemed to legitimately care about helping the customers.

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DealerRater Jun 23, 2018

She helped me get into a car that I LOVE , and fought hard for me with the bank to make sure that I got to keep my car ! I couldn't have asked for a better individual to help me through this process ! I appreciate her time and effort so , so much .. And would and will be telling all of my friends and family to go and see them ! They went way out of their way to help me , and there's not one thing more I could've asked from them because she went up and beyond my expectations ! ...

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DealerRater Jun 11, 2018

We are happy with our certified used 2016 Camry LE and the end price that we paid was within Kelly blue book range. The car is living up to expectations so far (2 weeks in). Andy French (in management) reached out to us after we had some questions about the car and miscommunications between staff, myself, and my husband on the paperwork. He quickly answered our questions and looked into how the miscommunications might have happened in order to prevent this from happening in the future. I appreciate his time and effort on this. I would definitely come to this dealership again ...

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DealerRater Mar 17, 2018

Update: Andy and myself had an effective communication and came to a resolution. Thank you for understanding and taking care of our concerns. I sincerely appreciate it and immensely value the time you put forth in resolving issues and placing a smile on former, current and future customers. Currently awaiting the Buick manual and second key to arrive. Thank you. Always utilize the internet to do plenty of research and use email to negotiate price instead of face to face. Take your time and do not rush. Always make sure that everything is in writing and ask plenty of question ...

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DealerRater Feb 18, 2018

Evan was very professional and had good product knowledge. He was very patient with us. I would definitely recommend him to others. Note: The finance manager might want to brush on his math skills..

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DealerRater Feb 16, 2018

I came into Performance Toyota already a happy customer with my 2016 Highlander Limited. My intentions was just to see what's new. Evan Stephens give me a informative guide tour of the new Highlanders and their cool new safety features. When asked about me trading in my Highlander, that was unthinkable. I did not want to have a higher car note. This is when he made me an offer I could not refuse. I drove out in a brand new 2018 Highlander Limited was the same as my existing car note. I am a happy Camper! Thanks a million Mr. Evan ...

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DealerRater Oct 23, 2017

Evan was great at Performance Toyota in Fairfield. He was patient and did not try to pressure me into making a decision. Very professional. He spent time explaining the car before I left - everything was ready to go. I would definitely go back! Ask for Evan Stephens!

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DealerRater Sep 25, 2017

This was a great dealership with an awesome and informative salesman. Evan worked with us from beginning to end and helped us every step along the way. I wouldn't have changed a thing. Overall, this was a great buying experience with tons of information shared with us regarding Toyota and the specific vehicle we purchased. It showed how much Evan cared about his customers and his position at Performance Toyota. Thanks again!

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DealerRater Sep 11, 2017

I bought a new 2017 Avalon in the midst of Hurricane Irma yesterday. Internet Sales & Product Specialist Greg Cossman was exactly the kind of salesperson we all hope for! He will treat you with respect. He was very responsive to all of my inquiries and went the extra mile to find me the car I wanted. I never felt pressured. And I love my new ride! Email him today! gcossman@dealer-care.com

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DealerRater Aug 15, 2017

Great Experience buying my new 2017 Sienna. Evan was knowledgeable, helpful and didn't pressure us. I am happy with my purchase and would again do business with Performance Toyota.

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DealerRater Aug 14, 2017

The researching and buying experience at Toyota was comfortable, and no one made me feel pressure and were very good at explaining their reasoning. I appreciate all of the assistance in getting the van we needed. Ultimately we paid what True Car said was a great price for the vehicle.

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DealerRater Jul 19, 2017

Great vehicles, purchased two over the past 8 years and both excellent cars! The team and service provided are excellent! I would recommend to everyone

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DealerRater Apr 26, 2017

I really liked how they set the car I was interested to the side and had it ready to test drive immediately. Greg my dealer was super down to earth and really pleasurable. I would recommend anyone looking for a reliable and affordable to come to this lot before exploring other options like Kings and Jeff Wyler.

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DealerRater Apr 20, 2017

I'm a long time Performance Honda customer. This was my first experience with Performance Toyota and I couldn't be happier. I asked Jeff to build me a truck which he ordered and had delivered in record time, Nate worked miracles to get me the right price on the new truck and to take care of my trade and Beth was super friendly and easy to deal with in the business office. Everyone involved made this a very rewarding and satisfying deal for me and my family.

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DealerRater Apr 20, 2017

Alexia was pleasant to work with me and provided complete information to me based on a TrueCar request. After a short exchange of notes, I had the best price, with ALL costs included. She did her best to make sure I had all I needed prior to the 40 minute drive. Needless to say, I drove home with a new RAV4. I will definitely recommend Alexia to my friends that are in the market.

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DealerRater Mar 16, 2017

The salesman Mr. Rashawn Jackson went out his way in the cold and rain to make sure he found the perfect vehicle i described to him that i would like to purchase He found me a red Jeep the size and color was perfect I told Mr. Rashawn Jackson that I really like the jeep The only concern i had that my driveway sits up high it might scrape the bottom he said well lets fill up the gas tank go for a test drive to your house and see if it scrapes the bottom he wanted to make sure ...

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DealerRater Mar 12, 2017

Craig Treon used his 35 years of experience to ask my wife and I the right questions. these questions led us a New RAV4 Hybrid. Once we had the right car, Craig and Performance said, "we will not let price be a problem for you". While the car wasn't free, it was a WINNING price for both of us! As a Business Owner, my time is short. Craig had the whole very skilled Team working hard to add the protections to the interior and exterior while we were efficiently working Beth in Finance. In addition, Craig was coordinating ...

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DealerRater Mar 6, 2017

I was very pleased with my service, Greg Fails did all he could to make sure that my husband and I felt comfortable and received the best deal that fit in our budget. He worked with us and we left with BIG smiles on our faces! Toyota has always been a favorite of mines so going there to get a car was very ideal. If you are looking for a great car that will last I recommend Toyota! If you do decide to make that great decision request Greg Fails!! Trust me your experience with Greg will make you never ...

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DealerRater Mar 3, 2017

I would highly recommend this dealership on the professional, extremely helpful and personable salesman Craig Treon. I went with my 19 yr old son to make sure he didn't get taking advantage of... But, for the first time EVER.... We we're welcomed by a friendly, smiling, calm and NOT fast talking salesman you usually are greeted to sell you any car n quickly. He actually, listened to the fact that my son n wife was in an accident and was needing a replacement car. He went above n beyond. He didn't only take care of him. But, took ...

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DealerRater Mar 1, 2017

I contacted the dealership on a Thursday morning to set up an appointment for the following Saturday. I was contacted Friday assuring me the vehicle was available and ready for me to see. I arrived on Saturday and found out the car had been sold after my sales associate had left for the night. I found a better car with better options a year newer and still paid close to what I would have for the other car. So I am very happy that it worked out the way it did otherwise I would not have gotten the chance to ...

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DealerRater Feb 12, 2017

Great dealership with hard working sales team. They worked hard to get us in the vehicle we wanted at the price we wanted. Salesman Eddie Greer was great and gave us space to make a decision and no pressure. We really appreciated that. Also thank you to Sales Manager Jermaine Dixon and Finance Manager Beth. Both were really friendly and easy to work with. Highly recommend this dealership.

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DealerRater Dec 29, 2016

John Campbell brings the integrity to the car sales industry, he provided me with options, clarity and flexibility. He is a man of his word and by providing a down to earth perspective and his knowledge of the industry - he makes the reality of owning/leasing a car a lot less overwhelming. Thank YOU. Alexia Obermyer is kind and knowledgeable about the cars and helped the transition into the new car go smoothly. I speak highly of this staff a year later and refer people to Toyota Performance Fairfield because of my positive experience with them. C

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DealerRater Nov 6, 2016

I bought a pre-owned vehicle and Alexia Landers made the purchase as friendly and easy as possible. The whole team from internet sales to sales to management, the process was simple and no pressure. Felt comfortable dealing with this group.

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DealerRater Oct 17, 2016

I haven't purchased a new car in nine years and while the ordeal was stressful for us the salesman and saleswomen made the whole process very easy and somewhat enjoyable. Their knowledge and professionlism in going through the process was commendable.

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DealerRater Oct 11, 2016

My experience pruchasing a Certified used 2015 Toyota Sienna was good one thanks to the sales person Alexia Obermeyer Landers. Alexia was thorough in showing me the features of the vehicle and answering questions about its operation and electronic devices.

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DealerRater Sep 26, 2016

I dealt with Greg Cossman. Very easy to work with and personable. Booking an appointment, test driving, and negotiations all went smoothly. After that though, I had to wait almost three hours to see the Finance Manager and finish the paperwork. I'll grant that this was a Sunday, so they were busy, but in that case, you think there would be more than one finance person working. Other than that, I was pleased with the service at Performance.

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DealerRater Aug 30, 2016

Few weeks back, purchased a Toyota Sienna (red) on Aug 12th. Was impressed with professionalism displayed by their staff (Alexia Obermeyer). She had a thorough knowledge on the product and took time to give us a detailed and through demo of the features and was prompt to answer all our queries. In this world of internet, when people point you to internet/google to figure out yourself, this was an outlier case for where the associate took time to explain every nuances of the vehicle and how as a user should approach. Really a delightful experience and felt so good ...

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DealerRater Jul 31, 2016

I enjoyed the fairness of true car pricing twice now! They really worked with me on what I truly wanted in the 16 Camry! All of the team worked hard and I recommend anyone to take the energy and time to pick your car out here...definitely put a smile on my face!

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DealerRater Jun 20, 2016

Alexia Obermeyer did an outstanding job when we bought our new car she is a great asset to your company she was curtious and respectful to your customers

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DealerRater May 10, 2016

Jeff Rhoads we super ! Very straight forward salesman that was enjoyable to work with. After purchase he spent over one hour with us in the car explaining how to use everything. He said we should come back for more instruction that he will help us.

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DealerRater Apr 8, 2016

I would like to thank Alexia Obermeyer and Tommy Dexter for all their help in finding me the right car. I've been car reviewing and testing for 6 months with minimal success. I called Performance Toyota and was connected to Alexia Obermeyer who immediately set to work finding the car I was interested in. Between her and Tommy Dexter I was able to quickly complete the purchase with the most professional and kind service. Both individuals were so knowledgeable and well informed. They processed my purchase very efficiently with no hassles. There was absolutely no pressure and a great amount ...

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DealerRater Apr 1, 2016

I shopped quite a lot of dealerships, had well over 50 stickers in my phone and Performance Toyota was by far the most superior. I didn't even need to haggle on price, there's was so good. Alexia was supportive, never pushy and didn't show one sign of frustration when I was a pain over financing. She really make the experience great. I shopped a lot for my financing and didn't think they'd even come close to my offer. Michael shopped around and got a better rate with less fees and was able to give me some ...

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DealerRater Feb 29, 2016

Let's face it, we all need to buy a car from time to time. It can be a good experience or a bad one. I am so glad I went to Performance Toyota in Fairfield, Ohio. I had a great experience! Logan Buriff is the best sales representative ever!! He is not pushy at all. He gave me my space and answered all my questions. Some sales representatives care only about the sale and. Logan actually cared about me and wanted make me happy. He helped me find the perfect car for me and my family. I would recommend ...

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DealerRater Feb 28, 2016

I have been going to Performance Toyota for many years for various service items. Melissa Fischer has been my trusted advisor and always gives me advice about what my options are and not just what they can sell me. Over the years there has been a constantly pleasant and competent crew that helps me decide what I can work on myself and when it's time to bring my vehicle in. The parts department is friendly and very helpful in getting what I need to do my own work.

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DealerRater Feb 17, 2016

I went to performance Toyota on Dixie highway in Fairfield Ohio. The salesmen that was working with us during car purchase had to leave to his fellow man Craig treon stepped in and am so glad he did he was very pleasant,wasn't arrogant or pushy,he knew what he was doing and kept it simple,straight to the point,we did purchase a car we tried to get it lower then they were asking but they only budged a little but Craig made it worth it because he made u feel that u didn't have to feel ...

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DealerRater Dec 13, 2015

I would say Eddie was only 23yrs old very professional he was not one of those pushy car salesman he did what ever I needed to find me the car I kept changing my mind but this guy was very patient and very helpful .when I buy my next car he will definitely be whom I pick for my salesman .thank you Eddie for all you patients and time.Lottie

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DealerRater Dec 2, 2015

I just purchased a new Toyota Avalon at Performance and am very pleased with the dealership, the sales person, Alexia Obermeyer and the car!!! I had to order the car due to the 2016's not being made when I began looking, told me 7-10 days for delivery and I was able to pick it up within the 7 days! This is the first time that I have been to Performance and was very pleased...I believe that I got a great price on the car, an OK price on my trade in, so overall very happy! Alexis was more knowledgeable that ...

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DealerRater Sep 3, 2015

I bought a Corolla from you on Sat. Aug. 22nd. Alexia was my sales person. She was awesome. Your whole staff (including the iteam) was friendly and engaging. Alexia is why I bought from Performance. That weekend I was in at least 7 dealer ships, looking at many different compact cars, but Alexia was by far the best sales person I dealt with. She was the perfect balance of knowledge, enthusiasm, and engagement, while remaining low pressure, and respectful of my time, plans, and decision making process. I was drawn back to your dealership and the Corolla over all the competition ...

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DealerRater Aug 3, 2015

I recently purchased a Toyota Rav 4 - 2015. Drew Hallman was my salesman - this is the second car my family has purchased through Drew. Drew was informative, a great listener, and very responsive through the process. From start to finish I couldn't have asked for more in a salesman. As I picked up my car and sat in the driver's seat Drew explained the various features BUT also said " keep a list of questions, call me in a week to schedule and appointment to answer your questions" Drew is al I could ask for and more ...

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DealerRater Jun 10, 2015

I loved coming to this dealership, because I had the pleasure of working with Eric Keaney, a product specialist. He was extremely personable, and very sensitive to what we needed and wanted in a car. He never made us feel pressured, or uncomfortable about buying a car. He was truly concerned about the car that was the best fit for me. Never worked with a dealer like this. I have no words to explain how great my experience is. Thank you Eric and thank you performance Toyota!!!!!!!!

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DealerRater May 25, 2015

We were talking to a couple different Toyota Dealers. Performance was very open about discussing options for a trade on a lease and a purchase of either a new or used car. We went into the dealer to have our lease appraised. To be honest I am not the easiest person to sell to. I have been burnt in the past by a dealer so I go into the dealer informed with rebate deals/incentives, other dealership deals/incentives and with a couple offers on the table from other dealers. I will go as far as looking at the cost ...

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DealerRater May 18, 2015

John Campbell helped me get the used car i really wanted and helped me decide which options best fit my needs

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DealerRater May 15, 2015

Dealing with John made me feel comfortable with my decision on what fits me & my style. His service was great. Thank you Toyota for John!

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DealerRater May 15, 2015

John Campbell work me through the process of possibility for me to have a car. From the car choice to the final possibility. now I'm happy my knew car. Thanks John Campbell

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DealerRater May 15, 2015

I would like to say, my first purchase at Performance Toyota was a 2010 Tundra. I had never owned a toyota or been to the dealership. I met John Campbell , who was my salesman. He was professional, friendly, and knowledgeable!! All that you coul ask for during a car buying experience!! Since that purchase, I have purchased 2 more vehicles, and sent multiple others who have bought as well!! I give Performance Toyota Fairfield a 5 STAR RATING and my salesman John Campbell 5 STARS, a HIGH 5, and 2 THUMBS UP!!! πŸ™‚

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DealerRater May 15, 2015

Mr Campbell was amazing...the place was amazing...the selection was amazing #topnotch loved it

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DealerRater May 15, 2015

My husband and I will only buy our Toyotas here. John Campbell is the best!!! He is like a friend...such a wonderful experience and I love my Highlander !!!!

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DealerRater May 15, 2015

this was the second car we bought from performance toyota, and the salesman and the finance guy was a blast to do business with we will buy our next car here as well, can you say sienna

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DealerRater May 15, 2015

we really love our camry and dealing with john campbell was a pleasure I will be sure to tell all my friends and family the whole dealership was top quality

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DealerRater May 15, 2015

We had the pleasure of dealing with John Campbell at Performance Toyota in Fairfield, Ohio when my wife and I purchased a Sienna. It was a very smooth transaction, a painless experience. We would recommend Performance Toyota and John to anyone!

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DealerRater May 15, 2015

Mario was great he took his time explained everything we had a good time if you looking to buy a car buy from Mario

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DealerRater May 14, 2015

I purchased two cars from Craig Treon at performance. Great all around, I can't say enough about how great he was. Made it worth the visit , helped us get into what we needed, and out of what we didn't need. Thank u again for he great and professional experience you gave us.

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DealerRater May 12, 2015

I felt no pressure with John Campbell. Answered all my questions and took time to find out what I needed to match me to a vehicle that's perfect for my family!

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DealerRater May 12, 2015

John Campbell is just the nicest guy to deal with! Made me feel very at ease the very first time I met him.

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DealerRater Apr 5, 2015

i was very suprised with my car buying experience at performance toyota. it was almost like the commercial there minus the pretty brunette that greets you at the door. people were friendly and made me feel very comfortable. ther was no pressure, or haggling, or back and forth negotiating. it was straight forward and thorough and yet fast. efficient would be the word

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DealerRater Jul 26, 2014

He was very helpful and very informative. He listened to what I was looking for. He helped me find the vehicle in the price range I was looking for.

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DealerRater Jul 22, 2014

I love my shopping experience with Performance Toyota. They were extremely helpful in my investigation and decision making process. They never once pushed me to make a decision or deal. They allowed me to sit in and test drive as many vehicles that I wanted. My sales person answered every question with professionalism. This was definitely a pleasant experience.

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DealerRater Jul 21, 2014

I was in need of a newer vehicle so I stopped by performance Toyota and was looking at Jeep Grand Cherokee and Craig walked out greeted me asked if there was any thing he could help with that's when I told him I needed a four door vehicle for my growing family. He brought me inside and we talked finance and boom just like that I drove away in my 2007 Jeep Grand Cherokee without any hassle no gimmicks just plain old fashioned great customer service thanks Craig and the rest of performance toyota

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DealerRater Jul 21, 2014

I absolutely love Perfomance Toyota! I was in the market to buy a new car and stopped in to look around. I asked for a salesman at the front desk and was rewarded with meeting Evan Stephens. This was the first time I had bought a car by myself and Evan was the greatest. He did not pressure me into purchasing that day and he even looked for me a car that he thought would fit my lifestyle. Evan held my hand through all of the process and I came out with a car I love. Much appreciation and many ...

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DealerRater Jul 21, 2014

I have been to see Craig Treon twice and even though I'm not quite ready to get my new car he has never made me feel like I am wasting his time. So when my son's car broke down, I took him to see Craig. Craig helped him get the car he wanted, even going out of his way to get him the color he wanted. My son is very happy and loves his new car. When I am finally ready to get my new car, I will definitely be going to Craig at Performance.

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DealerRater Jul 21, 2014

This was my first time ever financing a car and I was confused as to how to go about buying a car and waiting on the insurance company to pay. I told Mario what I was looking for and my budget. Mario called me back and told me that my car was ready and i was good to go! He even stayed late for my convenience! This was the most exceptional customer service that i have received on a large purchase. I really appreciate Mario's hard work and effort. He truly cares about meeting his customers needs. My family ...

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DealerRater Jul 21, 2014

After searching the internet for weeks my brother and I decided to go into the dealership. My niece recommended Performance Toyota. Mr.Hood was a huge help and truly made our buying experience personal and hassle free by answering my many questions about every car that we looked at and providing us with all prior history on every car. I've recommended Performance and Mr.Hood to several friends and will return for my next car purchase.

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DealerRater Jul 20, 2014

I had a great experience dealing with my salesman Evan Stephens during the purchase of my used car. I drove 2 hours to look at it and it was exactly as detailed. Then they worked well with me on pricing and was very happy with the deal. Left a happy customer with a great car.

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DealerRater Jul 20, 2014

I would like to say that the sales team at Performance toyota went above and beyond to make my car shopping experience near perfect, they worked with me to get the car i want with my budget and were alway during the whole process professional yet extremely friendly and even helped with my insurance shopping too. Totally recommend them guys there. From David who was my sales guy to Cliff who helped to Eddie the manager and Tytus.

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DealerRater Jul 19, 2014

I went to Performance Toyota to purchase a new car and trade my old one in. Mario Hood was my salesman and he was very professional and helped me pick out a New Camry SE. He didn't pressure me and was very informative. I will recommend him to all my friends and family.

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DealerRater Jul 19, 2014

Our sales lady was wonderful! We were not sure what car to pick out, lead us to the perfect one for us, and gave us the best price she could!

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DealerRater Jul 16, 2014

HAVE PURCHASED TWO VEHICLES A 2014 TOYOTA FJ CRUISER AND A USED 2012 JEEP COMPASS. OUR SALESMAN CRAIG TREON WAS GREAT! OUR OVERALL EXPERIENCE WAS WONDERFUL.

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